Our Privacy Policy

About Law Appointments

 

Law Appointments is a software business owned and developed by Pokodot Pty Ltd. We recognise the importance of privacy. We want you to feel confident using our appointment scheduling services, and this privacy notice (“Privacy Notice” or “Notice”) is to help you understand and describe how we collect, use, and disclose your information.

Law Appointments is governed by the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth). How Law Appointments treats your personal data accords with this legislation and the ambit of that legislation applies to our website lawappointments.com and all related online platforms, including mobile and app.

In the event that we make any changes or amendments to our Privacy Policy, those changes will be reflected on this page of our website.

Personal Information

 

We only collect, use and hold personal information for the purposes of:

Allowing you to schedule an appointment with a lawyer, providing sufficient information from you to inform the lawyer of the nature of the appointment request, scheduling these details directly into the calendar of the lawyer and any other information that you may choose to provide by contacting us in person, by phone or in writing (electronically or otherwise).

For those who are the recipients of appointment requests, we allow you to receive appointment requests from people, providing sufficient information from them to inform you (the lawyer) of the nature of the appointment request, scheduling these details directly into your calendar and any other information that the person requesting the appointment may choose to provide by contacting us in person, by phone or in writing (electronically or otherwise).

This information is held electronically with all reasonable measures taken to ensure security and confidentiality. This electronic information is stored using an off-site server located in Australia with all reasonable measures for electronic security in place and reviewed regularly.

Our Website

 

Our website does have cookies activated and any information collected through the use of such cookies is anonymous. Personal information such as your name and email address is only collected via our website with consent.

We use cookies to help understand and save user’s preferences for future visits.

We compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.

We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies.

Disclosure of personal information

 

Law Appointments will only allow third parties to provide the services requested by you.

We do not make personal information available to direct marketing companies, credit reporting agencies, clients or overseas recipients at any time unless required to so by law, or with your knowledge and consent.

How you can access your personal information and seek correction, or make a complaint

 

For any questions, requests or complaints related to your personal information, please contact our Privacy Officer at privacy@lawappointments.com

You can find out more about the Australian Privacy Policy Guidelines at the Office of Australian Information Commissioner

To make a complaint about a breach of the Australian Privacy Principles, which includes how we handle your personal information, you may email or write to us at the address provided above. We will respond to your complaint within 21 days after it is received. If you are not satisfied with our response, you may acquire further information regarding privacy from the Office of the Australian Information Commissioner.